Return Policy
Items sold "AS IS" are not eligible for return or refund.
You have five (5) business days from receipt of your item to verify that it works as it should. Please contact us with any issues so we can troubleshoot the problem and determine whether a return is necessary. Our customer service representative will issue an RMA number and return instructions if we are unable to resolve the problem.
All returns require an RMA number. Unauthorized returns will be rejected and returned to sender.
You must arrange and pay for insured return shipping of the item after receiving the RMA number. All items must be in their original packaging, with no missing items. Returned items that have suffered physical damage while being shipped back to Auction Partner are not eligible for a refund.
All returns found to be non-defective upon inspection will be subject to a 25% service fee. Auction Partner will either return the item at your expense or refund the winning bid amount less the 25% service fee.
Compatibility of any product is the purchaser's responsibility. If you have any questions about this product, please visit the manufacturer's web site or call their customer service before placing a bid. If you still have questions after contacting the manufacturer, please contact us.
If the item is not compatible or is functional but you do not want it, you agree to have the item shipped back at your own expense, and Auction Partner will refund the price of the item less a 25% restocking fee. You still must obtain an RMA number from Auction Partner prior to returning the item.
Original shipping and handling fees are non-refundable.
No returns will be accepted after 30 days for any type of merchandise.
The manufacturer of the product or an independent party such as SquareTrade may issue a warranty for the item. It is an agreement between you the buyer, and such party as issues the warranty. Such warranty is not issued through us, not guaranteed by us, and questions regarding it should not be sent to us.
International Returns
Items shipped outside the contintental United States are sold AS IS, with no warranty.
They are not eligible for refund or RMA processing.
This applies to ALL items shipped outside the United States, regardless of any text in the listing.
Even if we have agreed to warranty the item for sale within the United States, the warranty is null and void outside the United States.
The manufacturer of the product or an independent party such as SquareTrade may issue a warranty for the item. It is an agreement between you the buyer, and such party as issues the warranty. Such warranty is not issued through us, not guaranteed by us, and questions regarding it should not be sent to us. Such a warranty may or may not apply to an item sold outside the United States. Since we do not issue such warranties, we make no claims, statements, etc. about them.